CFPB Sues Major Banks Over Zelle Fraud, Amidst Funding Threats
The Consumer Financial Protection Bureau (CFPB) filed suit against Early Warning Services (operator of Zelle) and three major U.S. banks (JPMorgan Chase, Bank of America, and Wells Fargo) for failing to adequately address fraud complaints and compensate victims, resulting in over $870 million in losses since 2017. The CFPB alleges the banks prioritized rapid Zelle adoption over fraud prevention, creating a system vulnerable to exploitation. The lawsuit seeks to halt these practices and impose unspecified penalties. This action represents the CFPB’s continued effort to increase consumer protection against financial institutions, despite facing significant industry pushback.
John Q. Hosedrinker