Lawsuit Claims UnitedHealthcare Used Faulty AI to Deny Claims
A lawsuit alleges UnitedHealthcare, using an AI tool with a purported 90% error rate, wrongfully denied medically necessary claims, resulting in patient deaths. The company denies the AI makes coverage decisions, claiming it’s merely a guidance tool. Despite this, UnitedHealthcare’s claim denial rate is reportedly much higher than competitors, prompting some hospitals to refuse its insurance. Following the CEO’s targeted murder, where bullets bore inscriptions linking to a book criticizing insurance practices, the connection between the lawsuit and the shooting remains under investigation.