TurboTax

Claiming high user satisfaction, IRS will decide on renewing free tax site

When I stumbled upon the news that the IRS might decide on renewing a free tax site due to high user satisfaction, I couldn’t help but feel a mix of emotions. On one hand, it’s encouraging to see the government actually working towards helping people, especially when it comes to a topic as universally frustrating as taxes. The idea of never having to use expensive tax software like TurboTax again is truly appealing, given how much money we end up shelling out just to file our taxes each year.

Over the years, I’ve had my fair share of dealing with tax preparation companies like TurboTax and H&R Block, and let me tell you, the experience has never been pleasant.… Continue reading

FTC bans TurboTax from advertising ‘free’ services, calls it deceptive | CNN Business

FTC Bans TurboTax from Advertising ‘Free’ Services, Calls It Deceptive

The recent news of the Federal Trade Commission (FTC) banning TurboTax from advertising its ‘free’ tax preparation services has garnered quite a bit of attention. As someone who has had personal experiences with TurboTax, I can’t help but feel a sense of vindication.

Like many individuals, I was enticed by the promise of free tax filing services from TurboTax. However, as soon as I started filling out my information, I quickly realized that the ‘free’ label was nothing more than a marketing ploy. TurboTax lured customers in with the promise of no-cost filing, only to hit them with additional fees once they reached the final stages of the process.… Continue reading