Terms of service

Uber terms mean couple can’t sue after ‘life-changing’ crash

I can’t help but feel an overwhelming sense of frustration and disillusionment as I read about a couple who were involved in a ‘life-changing’ crash with an Uber driver, only to find out they cannot sue Uber due to the terms and conditions they unknowingly agreed upon. It’s disheartening to see how companies like Uber and Uber Eats embed forced arbitration clauses into their terms of service, essentially shielding themselves from legal repercussions in cases of serious accidents.

Forced arbitration has become a convenient shield for big companies to escape the scrutiny of a public trial, leaving individuals at a significant disadvantage.… Continue reading