The Social Security Administration (SSA) claims it is only closing underutilized hearing office space, citing a shift to virtual hearings. However, a draft plan reveals a goal of field office consolidation for next year, contradicting public statements. Simultaneously, the SSA plans to reduce its workforce by 5,500 employees, and difficulties accessing services are amplified by reduced phone service and online system issues. These actions, coupled with strict new identity verification policies, are causing widespread concern and accusations of deliberate undermining of the SSA.
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Leadership upheaval at the Social Security Administration (SSA), stemming from the Department of Government Efficiency’s (DOGE) cost-cutting measures, has resulted in multiple resignations and the placement of acting commissioners on administrative leave. These actions, coupled with an early buyout offer to employees, threaten to significantly impact the timely processing of new benefit claims, particularly for disability and survivor benefits. Office closures, potentially impacting access to crucial in-person services, further exacerbate concerns about service delays and benefit denials. Experts warn that these changes jeopardize a vital social safety net, with the most significant impacts likely felt by those applying for new benefits.
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