UPS Customs Issues: Packages Returned Due to Paperwork Problems
Due to new customs regulations, numerous U.S.-bound packages shipped by UPS are stuck in warehouses across the country, with some being “disposed of” by the company. Frustrated customers report weeks-long delays, conflicting tracking updates, and the loss of valuable or sentimental items, including tea, musical instruments, and personal mementos. These issues stem from complex new tariffs and fees imposed by the Trump administration on international shipments, making customs clearance more difficult and costly, especially for low-value packages. While UPS claims to be clearing the majority of packages promptly, the company acknowledges that some shipments are being held and potentially destroyed, leading to customer frustration and concerns about the future of international shipping.