Retail Automation

Amazon is removing Just Walk Out technology from its Fresh grocery stores in the US

When I first heard about Amazon’s Just Walk Out technology in their Fresh grocery stores, I was intrigued by the idea of skipping the checkout line altogether. The convenience of scanning a QR code upon entering the store seemed like a futuristic shopping experience. However, learning that this advanced technology was actually just a facade for remote workers in India watching and labeling videos of customers shopping left me feeling deceived.

The fact that the cashiers were simply moved off-site and substituted by camera surveillance is unsettling. The idea that someone was watching my every move as I shopped is not only creepy but also raises concerns about privacy and security.… Continue reading