UnitedHealth Paid Nursing Homes to Limit Hospital Transfers
A Guardian investigation reveals that UnitedHealth Group secretly paid nursing homes bonuses to reduce hospital transfers, saving the company millions but potentially jeopardizing resident health. This cost-cutting strategy, involving UnitedHealth medical teams in nearly 2,000 nursing homes, resulted in delayed or avoided hospitalizations in several documented cases, with at least one resident suffering permanent brain damage. The investigation, based on thousands of records and interviews, uncovered UnitedHealth’s focus on minimizing “admits per thousand,” incentivizing care denial. UnitedHealth denies preventing necessary transfers, asserting its program improves outcomes, but whistleblowers and internal documents contradict this claim.