Chipotle customers were right — some restaurants were skimping, CEO says
When it comes to fast-casual dining, Chipotle has long been a fan favorite. With its customizable assembly line of burritos, bowls, tacos, and salads, customers have enjoyed the ability to choose what goes into their meal. However, recent revelations from Chipotle’s CEO have shed light on a disheartening practice that has left many customers feeling shortchanged and dissatisfied.
The issue at hand? Portion skimping. According to the CEO, some restaurants were cutting corners by serving smaller portions to customers, ultimately impacting the overall dining experience. As someone who has frequented Chipotle in the past, this news hit close to home. I can recall numerous instances where I felt like I was getting less than what I paid for, with stingy scoops of protein and sparse toppings leaving me feeling underwhelmed.… Continue reading
John Q. Hosedrinker