Starbucks Ends Open-Door Policy: Purchase Required to Stay
Starbucks is ending its seven-year-old open-door policy, requiring all patrons to make a purchase to utilize store amenities like restrooms or Wi-Fi. This new code of conduct, impacting all North American company-owned stores, also prohibits disruptive behaviors such as alcohol consumption, drug use, and harassment. The shift prioritizes paying customers and aims to create a more welcoming environment, addressing safety concerns and unruly behavior that have escalated in recent years. The policy change comes under new leadership, seeking to revitalize the brand’s image as a community hub.
John Q. Hosedrinker