Capital One Deposit Delays: Customers Furious Over Account Access Issues
Capital One experienced a third-day outage affecting direct deposits for thousands of customers due to a technical issue with third-party vendor Fidelity National Information Services (FIS). The bank assures customers that funds are safe and the issue is not due to fraud, with system restoration underway and expected to be largely complete by Saturday morning. FIS attributed the problem to a data center power outage, impacting other banks as well. Capital One apologized for the inconvenience, which comes amid other negative news, including a lawsuit from the CFPB.
John Q. Hosedrinker