Delta, United Sued Over Windowless “Window Seats”
Delta and United Airlines are facing lawsuits over the practice of selling what are being called “window seats” that, in reality, lack a window. It seems a growing number of travelers are finding themselves in seats located next to a solid wall instead of the expected view of the sky, a situation that has led to understandable frustration and accusations of deceptive practices. This issue stems from the airlines’ efforts to maximize seating capacity, often at the expense of window alignment.
The core complaint revolves around the expectation that comes with paying extra to select a window seat. Passengers, often willing to pay a premium for a specific location in the plane, are left disappointed and feeling misled when they discover their chosen seat lacks the very feature they sought – the window.… Continue reading
Matt Underwood